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Copyright 2023 © Mymalls. All rights reserved.

Faq MyMalls

How Do I Place an Order on Your Website?
To Place an Order, Simply Browse Our Products, Select the Items You Wish to Purchase, And Add Them to Your Cart. Follow The Checkout Process, Providing Your Shipping Details and Payment Information. Once The Order Is Confirmed, You'll Receive A Confirmation Email.
Can I Modify or Cancel My Order After It's Been Placed?
Yes, You Can Modify and Cancel Your Order Before the Order Start Processing but After Order Start Processing Unfortunately Modifications or Cancellations May Not Be Possible.
How Can I Track the Status of My Order?
You Can Track the Status of Your Order by Logging into Your Account and Checking The "Order History" Section. Additionally, We'll Send You Email Updates, Including A Tracking Number, Once Your Order Is Shipped.
What If I Received A Damaged or Defective Item?
If You Receive a Damaged or Defective Item, Please Contact Our Customer Service Within 2 Days of Receiving the Order. We Will Arrange for A Return, Replacement, Or Refund Based on Your Preference.
How Will I Receive My Refund?
Refunds Are Typically Issued to The Original Payment Method Used for The Purchase. If You Used a Credit Card, The Refund Will Be Credited to That Card. Other Payment Methods Will Be Refunded Accordingly.
How Do I Create an Account on Your Website?
Click On The "Sign Up" Or "Create Account" Link on The Top Right of Our Website. Fill In the Required Information, Including Your Email and A Secure Password, To Create Your Account.
What Are the Benefits of Creating an Account?
By Creating An Account, You Can Track Your Order History, Save Multiple Shipping Addresses, And Enjoy a Faster Checkout Process with Saved Payment Information. You'll Also Receive Exclusive Offers and Updates.
How Can I Reset My Password If I Forget it?
On The Login Page, click on the "Forgot Password" Link, And You'll Receive Instructions Via Email on How to Reset Your Password.
Can I Update My Account Information, Such as Shipping Address or Email?
Yes, You Can Update Your Account Information by Logging into Your Account and Navigating to the "Account Settings" Or "Profile" Section. Make The Necessary Changes and Save Your Updated Information.
Is My Personal Information Secure on Your Website?
Yes, We Take the Security of Your Personal Information Seriously. Our Website Uses Secure Encryption Protocols, And We Follow Industry Best Practices to Protect Your Data.
How Is My Payment Information Handled?
We Use Secure Payment Gateways to Process Transactions. Your Payment Information Is Encrypted and Securely Transmitted, And We Do Not Store Your Payment Details on Our Servers.
What Is the Difference Between Tempered Glass and Mobile Skins?
Tempered Glass Is a Protective Layer for Your Device's Screen, Providing Resistance Against Scratches and Minor Impacts. Mobile Skins, On the Other Hand, Mobile Skin Are 3M Vinyl Wraps That Add a Personalized Touch to Your Device Without Adding Bulk.
What Is the Difference Between a Mobile Skin and A Mobile Cover?
A Mobile Cover Provides 360-Degree Protection for Your Phone, Including the Sides and Back, While A Mobile Skin Is a Thin, Adhesive Cover for The Back & Sides of Your Phone. Skins Are Primarily for Aesthetic Purposes and May Not Offer the Same Level of Protection as A Cover.
Are Your Mobile Cover & Mobile Skin Compatible with Wireless Charging?
Yes, Our Mobile Covers and Skins Are Designed to Be Compatible with Wireless Charging, Allowing You to Charge Your Device Conveniently Without Removing the Cover or Skin.
Do You Offer Tempered Glass for All Phone Models?
We Strive to Provide Tempered Glass for A Wide Range of Popular Phone Models. Use The Search Bar or Browse Through Phone Models to Find the Tempered Glass That Suits Your Specific Phone Model.
How Does the Tempered Glass Protect My Phone Screen?
Our Tempered Glass Is Crafted to Be Scratch & Impact Resistant and Provides an Additional Layer of Protection Against Drops and Impacts, Minimizing the Risk of Screen Damage.
Do Your Mobile Tempered Glass Provide Full-Screen Coverage?
Yes, Our Tempered Glass Products Are Designed to Provide Full-Screen Coverage, Offering Protection for The Entire Display Area and Side Bezel of Your Mobile Device.
Do Your Tempered Glass Protectors Affect Touch Sensitivity?
Our Tempered Glass Protectors Are Ultra-Thin and Designed to Maintain the Touch Sensitivity of Your Device. You Should Not Experience Any Loss of Responsiveness After Applying Our Tempered Glass.
How Thick Are Your Tempered Glass Protectors?
Our Tempered Glass Protectors Are Designed to Be Ultra-Thin to Maintain the Touch Sensitivity of Your Device While Providing Robust Protection. The Thickness May Vary Slightly by Model.
Can I Reuse Tempered Glass If I Change My Phone?
Tempered Glass Is Designed for Specific Phone Models & One-Time Use Due to Its Adhesive Properties. We Recommend Purchasing a New Tempered Glass for Your New Phone to Ensure Optimal Protection.
Are Your Mobile Tempered Glass Protectors Easy to Apply?
Yes, Our Tempered Glass Protectors Come with Easy-To-Follow Instructions. Cleaning Wipes and Dust Removal Stickers Are Included to Ensure a Smooth Application Process.
How Do I Apply a Tempered Glass Screen Protector?
We Include Detailed Instructions with Each Tempered Glass Screen Protector. However, The General Process Involves Cleaning Your Phone's Screen, Aligning the Protector Correctly, And Pressing It onto The Screen.
Can the Tempered Glass Protectors Be Easily Applied Without Air Bubbles at Home?
Yes, You Can Easily Applied Tempered Glass Protectors Easily to Your Phone Screen at Home Because Our Tempered Glass Protectors Come with Easy-To-Follow Instructions and Application Kits to Help You Achieve a Bubble-Free Installation. Additionally, Many of Our Products Feature Bubble-Resistant Adhesives.
Can I Use a Mobile Cover with A Tempered Glass Protector?
Yes, Our Mobile Covers Are Designed to Be Compatible with Tempered Glass Protectors. The Combination Provides Enhanced Protection for Your Phone.
How Do I Clean My Mobile Cover or Tempered Glass Protector?
Use A Soft, Damp Cloth to Clean Your Mobile Cover. For Tempered Glass, Gently Wipe It with A Microfiber Cloth. Avoid Using Harsh Chemicals or Abrasive Materials That May Scratch the Surface.
How Do I Find the Right Mobile Cover for My Phone Model?
Our Website Has a User-Friendly Interface That Allows You to Select Your Phone Model from A Drop-Down Menu. Once You Choose Your Phone Model, You Will Be Directed to A Page Featuring Compatible Mobile Covers.
What Materials Are Used in Your Mobile Covers?
We Offer a Variety of Mobile Covers Made from High-Quality Materials Such as Durable Polycarbonate, Flexible TPU (Thermoplastic Polyurethane), And Genuine Leather. Each Product Listing Provides Detailed Information on The Materials Used.
Do Your Mobile Covers Offer Adequate Protection for The Screen and Camera?
Yes, Our Mobile Covers Are Designed with Raised Edges to Safeguard Both the Screen and Camera from Scratches and Impacts. For Additional Protection, We Recommend Pairing the Cover with Our Tempered Glass Screen Protectors.
Do You Offer Customizable Mobile Covers or Skins?
Currently, We Do Not Offer Customization Services. However, We Have an Extensive Range of Designs and Styles to Suit Various Preferences.
How Do I Apply A Mobile Skin?
Applying A Mobile Skin Is Easy! Each Order Comes with Detailed Instructions. Generally, You'll Clean Your Phone, Align the Skin Properly, And Smooth Out Any Air Bubbles for A Perfect Fit. No Professional Installation Is Required.
Are the Mobile Skins Removable and Reusable?
Our Mobile Skins Are Designed to Be Removable Without Leaving Residue. However, They Are Not Intended for Reuse Once Removed.
Can I Remove a Mobile Skin Without Damaging My Phone's Surface?
Yes, Our Mobile Skins Are Designed for Easy Removal Without Leaving Any Residue or Causing Damage to Your Device's Surface. Follow The Provided Instructions for Best Results.
Do You Offer Bulk Discounts for Corporate or Promotional Orders?
Yes, We Provide Discounts for Bulk Orders. Please Reach Out to Our Corporate Sales Team Through The 'Contact Us' Page to Discuss Your Requirements.